Our Returns & Exchange policy lasts 7 days.
Kindly lodge a return, exchange or refund within 7 days of your purchase or successful delivery of your online order in order for your purchase to be eligible.
Your item must be unused and in the same original packaging and condition that it was received. To complete your requests, we require a receipt or proof of purchase.
Our team assesses each request on a case by case basis, so kindly contact us at [email protected] for such enquiries!
Please note that we only replace items if they are defective or damaged. If you need to exchange it for the same item, come visit our store at #01-70, 9 King Albert Park.
We want you to enjoy your clothes as much as we enjoyed making them for you, so we seek your kind cooperation and understanding as we process your requests.
Late or missing refunds
In the event of a refund, we try our best to complete a refund request ASAP.
However, your bank might take up to 14 days to process such refunds! If you have not received your refund after then, kindly contact your bank.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected], and we’ll see how we can help you.
Items bought on sale are unfortunately not eligible for refunds.